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ABOUT DIRECT MED DELIVERY
Dependable Medical Equipment, From Order to Your Door.
Direct Med Delivery helps patients across the United States access dependable Durable Medical Equipment and diabetic supplies through a coordinated and patient-focused process. We work with healthcare providers, review insurance eligibility, and assist patients from the initial prescription through order processing and delivery.
Nationwide Service
Insurance Assistance
Provider Coordination
Patient-Focused Support
HOW IT WORKS
A Simpler Way to Receive Your Medical Equipment.
Our team coordinates with patients, physicians, and insurance providers to help eligible medical equipment orders move through each required step as smoothly as possible.
01
Medical Order
Your healthcare provider identifies the equipment or supplies appropriate for your medical needs.
02
Required Documents
We coordinate with the prescribing provider to obtain the necessary order details and supporting documentation.
03
Coverage Review
Our team reviews available insurance information and helps confirm applicable eligibility and benefit requirements.
04
Order Processing
When additional authorization or documentation is required, we help coordinate the necessary steps with the appropriate parties.
05
Delivery & Assistance
Once eligible orders are ready, products are prepared for fulfillment and our team remains available for continued support.
WHAT WE PROVIDE
Medical Equipment & Diabetic Supplies for Everyday Care
We provide a range of dependable healthcare products intended to support diabetes management, mobility, comfort, and everyday patient care needs.
Continuous Glucose Monitors
CGM systems and compatible supplies that help eligible patients track glucose levels conveniently throughout the day.
Insulin Pumps
Diabetes management solutions designed to support controlled insulin delivery when ordered by a qualified healthcare provider.
Orthopedic Braces
Supportive orthopedic products for areas including the back, knees, wrists, ankles, shoulders, elbows, and other joints.
Diabetic Shoes
Therapeutic footwear options designed to provide additional comfort and support for eligible patients with diabetic foot-care needs.
OUR SERVICES
Helping Patients Through Every Step.
Healthcare Provider Coordination
We communicate with prescribing healthcare providers to help collect supporting documents and keep eligible orders progressing.
Insurance Eligibility Review
Our team assists with reviewing available insurance information and helps explain documentation or coverage requirements related to an order.
Nationwide Delivery Support
Through our fulfillment network, eligible medical equipment and supplies can be coordinated for delivery to patients throughout the United States.
Ongoing Patient Assistance
Our support team can assist with questions regarding orders, documentation, products, delivery, and applicable replacement supplies.
INSURANCE ASSISTANCE
Helping You Navigate Insurance Requirements.
Insurance benefits and eligibility may differ depending on the patient's plan, medical necessity, physician documentation, authorization requirements, and payer guidelines. Our team helps review available information and assists patients through the documentation and eligibility process.
Check Your Eligibility
FOR HEALTHCARE PROVIDERS
A More Convenient Patient Referral Process.
Direct Med Delivery works with physicians, clinics, specialists, and other healthcare professionals to help simplify patient referrals, supporting documentation, insurance eligibility review, and order communication.
Refer a Patient
PRIVACY & RESPONSIBLE SERVICE
Patient Information Is Managed With Care.
Patient Privacy
Personal and healthcare-related information is handled using appropriate privacy and security practices during the order process.
Secure Documentation
Medical and insurance documents are managed through controlled processes intended to help protect sensitive patient information.
Responsible Order Processing
Our team works to follow applicable payer requirements and supporting documentation procedures when processing eligible orders.
Dependable Patient Service
We focus on clear communication, responsive assistance, and reliable service throughout each stage of the patient experience.
Medical Equipment Made Easier.
Whether you need medical supplies for yourself or are a healthcare professional referring a patient, Direct Med Delivery is here to help simplify the process from prescription and documentation through fulfillment and delivery.